FAQs

How do I book the Photo Booth for my event?

Booking is simple! Just contact us via our website or give us a call to check availability. Once confirmed, we’ll send you all the details, including a booking form and deposit information to secure your date.

What is included in the Photo Booth packages?

All of our packages include luxury props, unlimited printouts, a professional attendant, a guest book for messages, and high-resolution image transfer via WeTransfer. Additional features vary by package, so check out our Packages page for the full breakdown.

Can I customise the print designs?

Yes! We offer customised background designs for your prints to match your event theme or branding. We will send you our templates, and we’ll bring them to life.

Will Penny, the dog, be at my event?

Penny, our adorable King Charles Cavalier, is available to attend your event if you’d like her to join. She’s fantastic with people and children, but if you prefer, she can stay at home instead.

How many prints are included?

Prints are unlimited for the duration of your booking. Plus, we print two copies of every visit – one for your guests to keep and one for your guest book.

What areas do you cover?

We include free travel within 15, 25, or 35 miles depending on your package. For events beyond this radius, additional travel fees may apply.

How much space does the Photo Booth require?

Our Photo Booth setup requires an area of approximately 3m x 5m with access to a standard power outlet. Let us know if you have specific venue requirements, and we’ll work with you to accommodate them.

What happens if there’s no power supply at the venue?

No need to worry! We come prepared with an eco-friendly battery pack to power the Photo Booth, so your event can go ahead smoothly without the need for noisy generators or additional power sources.

What happens if something goes wrong on the day?

We are fully insured, and our professional attendant will be on hand throughout the event to ensure everything runs smoothly. In the unlikely event of an issue, we’ll do everything possible to resolve it quickly.

Can we extend the hire time on the day of the event?

Yes, additional time can usually be arranged on the day, subject to availability. Extra time will be charged at an hourly rate.

When will we receive the digital copies of the images?

Digital copies of your event photos will be sent via WeTransfer within 48 hours of your event, allowing you to download and share them with ease.

How do I access my event gallery?

You’ll receive a unique link for a sneak peak within 24 hours after the event to access your private gallery via our Client Area page, where you can view and share your photos. You’ll then receive your images via We Transfer as a link to download.

What happens if I need to cancel or reschedule my booking?

We understand that plans can change. Please get in touch with us as soon as possible to discuss your options. Deposits are non-refundable, but we’ll do our best to accommodate a reschedule, subject to availability.